Patron Portal Login and Checkout
Patron Portal login
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The Patron Portal can be found online at
Log-in using your CU °Ç¸ç³Ô¹Ï IdentiKey.Ìý
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After logging in, choose the checkout center that applies to you. For this Manual we will select CMCI Armory 214 where much of the journalism gear can be found.Ìý
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A “Message of the Dayâ€� may pop up. Please do not ignore this message as it contains vital information that could affect checkouts or reservations.Ìý
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ÌýThe Home page that appears shows different categories of gear. Simply navigate to the gear that you want.ÌýÌý
To illustrate, let’s check out a General Use Camera. First, in Select Type, choose Cameras.Ìý
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Under Cameras are sub-categories that are “Class Specific Camerasâ€� and “General Use.â€� Choose “General Use.â€�Ìý
All general use cameras will be found here, for example, “General Use Nikon Cameras.â€�Ìý
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Click on General Use Nikon Cameras and a new page will open showing information about the camera. A list of General Use Nikon cameras appears below.
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ÌýClick on “Addâ€� to put the chosen camera in your cart.Ìý
Scrolling to the bottom of the screen will show Related Items, where you can check out such things as batteries, lenses, and tripods.Ìý
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Once you’re finished adding gear to the cart, then navigate to the top right of the portal page and click on the “Cartâ€� icon.ÌýÌý
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You will then be prompted to Create a Reservation.Ìý
If no errors are present, then click Submit Reservation.Ìý
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Patron Portal Error Messages and ExplanationsÌý
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If you see this error message / image :ÌýÌý
The reason for this error is the resource isÌýunavailable at the requestedÌýtime.ÌýThis means that the allotted time requestedÌýforÌýtheÌýreservation mayÌýbe overlapping anÌýexisting reservation during that period. In order to fix this error choose a different resource number or change the reservationÌýtime.ÌýIn this exampleÌýthe zoom recorderÌýis either checked outÌýor isÌýbeing checked outÌýduring the time thatÌýthis reservation is beingÌýcompleted.ÌýThis is only an example but other pieces of equipment can have this same error message and needs to be handled the same.ÌýÌý
When selecting a date and timeÌýtheÌýreturn time must be afterÌýtheÌýpickup time.ÌýMake sure to double check in the system when choosingÌýaÌýreservation time that theÌýpickupÌýtime comes first and the return time comes last. If it does not follow this order the system will not allow for the reservation andÌýthisÌýnotificationÌýappears.Ìý
This error happened becauseÌýonÌýtheÌýselected pickupÌýdateÌýor timeÌýthe campus is closed.ÌýMake sure to check the University’sÌýcalendar. WhenÌýreceivingÌýthis error make sure to check the pickupÌýtime and change accordingly. Our hours of operation are Monday-Thursday 9-5pm and Friday 9-4pm.
This error happened becauseÌýonÌýtheÌýselected return dateÌýor timeÌýthe campus is closed.ÌýMake sure to check the University’sÌýcalendar. WhenÌýreceivingÌýthis error make sure to check the return time and change accordingly. Our hours of operation are Monday-Thursday 9-5pm and Friday 9-4pm.
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